Legal information

  1. Introduction

    These terms and conditions apply to this website and to transactions relating to our products and services. Additional agreements may also be in force which prevail in the event of conflict with these terms and conditions.
  2. Mandatory

    By using this site, you accept the terms and conditions set out below. Your mere use of the site implies knowledge and acceptance of these conditions. Explicit agreements may be required in certain specific cases.
  3. Electronic communication

    By using this site or communicating with us electronically, you agree that electronic communications comply with legal requirements.
  4. Intellectual property

    All copyright and other intellectual property rights in the website and associated resources are owned by us or our licensors.
  5. All rights reserved

    Unless otherwise indicated, no licence is granted under copyright or other intellectual property rights.
  1. Newsletter

    You can share our electronic newsletter with other interested parties.
  2. Third party property

    Links to third-party sites are not monitored by us, and we are not responsible for their content.
  3. Responsible use

    You agree to use the site in accordance with applicable laws and regulations. Any activity harmful to the site is strictly prohibited.
  4. Registration

    You can open an account on our site. You are responsible for maintaining the confidentiality of your information.
  5. Refund and returns policy

    See the detailed section on our returns and refunds policy, including the right of withdrawal within 14 days.
  6. Idea submission

    Do not submit any intellectual property without prior written consent. We may use the ideas disclosed with your consent.
  7. End of use

    We may modify or interrupt access to the site at our discretion.
  8. Guarantees and liability

    The site is provided "as is". Our liability is limited to the total value paid for our products or services.
  9. Confidentiality

    Your personal information is processed in accordance with our privacy statement and cookies policy.
  10. Export restrictions / Legal compliance

    Access to the site from territories where this is illegal is prohibited.
  11. Affiliate marketing

    We may participate in affiliate marketing in accordance with applicable laws.
  12. Assignment

    No transfer is authorised without prior written consent.
  13. Breach of these terms and conditions

    In the event of a breach, appropriate measures will be taken.
  14. Compensation

    You agree to indemnify us against any claim relating to a breach of the terms and conditions.
  15. Derogation

    The non-application of a provision does not constitute a waiver.
  16. Language

    The general terms and conditions are available in French, German, English and Italian. Communications will be in these languages.
  17. Full agreement

    The General Terms and Conditions, the Privacy Statement and the Cookie Policy constitute the entire agreement.
  18. Updating of general terms and conditions

    The general terms and conditions may be updated from time to time.
  19. Choice of law and jurisdiction

    The General Terms and Conditions are governed by Swiss law.
  20. Contact information

    Esprit Café Sàrl, Faubourg du lac 9, 2000 Neuchâtel. Contact: +41 32 721 04 00 or info@esprit-cafe.ch
  21. Entry in the commercial register

    Company name: Esprit Café Sàrl. Trade register number: CHE-236.251.428