Who are we?
Welcome to the Esprit Café website, accessible at the following address https://esprit-cafe.ch. We are a Swiss-based company with a passion for supplying quality coffee and tea products, machines and accessories.
Use of personal data collected
Comments
When you leave a comment on our website, we collect the data you provide in the comment form, as well as your IP address and your browser's user agent, in order to detect undesirable comments.
Media
If you upload images to our site as a registered user, please avoid including EXIF data of GPS coordinates, as visitors to the site can extract this information.
Contact forms
When you use our contact forms, we collect the data you choose to share with us in order to respond to your requests.
Cookies
When you leave a comment, we offer to save your name, e-mail address and website in cookies for your convenience. These cookies expire after one year. A temporary cookie is also created when you log on to determine whether your browser accepts cookies, without containing any personal data.
When you log on, we use cookies to record your login details and screen preferences. These cookies have a lifetime of two days, while a screen option cookie lasts for one year. If you select "Remember me", your login cookie will be stored for a fortnight. An additional cookie is saved when an article is modified or published, containing no personal data and expiring after one day.
Embedded content from other sites
Articles on our site may include embedded content (videos, images, articles) from other sites. This content behaves in the same way as if the visitor were visiting these sites.
These third-party sites may collect data, use cookies and integrate third-party tracking tools, tracking your interactions with this embedded content if you have an account connected to their site.
Statistics and Audience Measurement
We use analysis tools to gather statistics and measure the audience for our site, in order to constantly improve the user experience.
Use and transmission of your personal data
Data Storage Periods
If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognised and approved instead of being left in the moderation queue.
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
The rights you have over your data
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Transmission of your personal data
Visitor comments can be checked using an automated service to detect undesirable comments.
Contact information
If you have any questions about our privacy policy or the way in which we process your personal data, please contact us at the following address
- Esprit Café Sàrl
- Faubourg du Lac 9
- 2000 Neuchâtel
- CH-SWITZERLAND
- Website : https://esprit-cafe.ch
- E-mail : info@esprit-cafe.ch
- Telephone: +41 32 721 04 00
Further information
How we protect your data
We attach great importance to the security of your personal data. To ensure the confidentiality and integrity of this data, we have put in place appropriate security measures, including encryption protocols and firewalls.
Procedures implemented in the event of a data leak
In the event of a data leak, we undertake to take all necessary measures to remedy the situation as quickly as possible. This includes identifying the cause of the leak, notifying the relevant authorities and communicating transparently with those affected.
Third-party services that send us data
We do not trade or sell your personal data to third parties for commercial purposes. However, we may use third-party services to improve our website, analyse data or facilitate transactions. These third parties are required to respect the confidentiality of your information.
Automated marketing and/or profiling operations carried out using personal data
We do not carry out automated marketing or profiling operations likely to have a significant impact on you without your explicit consent.
Display of information relating to sectors subject to specific regulations
As a seller of coffee and tea products, we comply with all the specific regulations applicable to our sector in Switzerland. We are committed to providing all the information required about our products, including ingredients, manufacturing processes and any certifications.